{"id":5464,"date":"2023-10-27T15:30:00","date_gmt":"2023-10-27T18:30:00","guid":{"rendered":"https:\/\/www.interactsolutions.com\/?p=5464"},"modified":"2026-01-28T13:33:16","modified_gmt":"2026-01-28T16:33:16","slug":"interact-customer-achieves-unprecedented-accreditation","status":"publish","type":"post","link":"https:\/\/www.interactsolutions.com\/en\/interact-customer-achieves-unprecedented-accreditation\/","title":{"rendered":"Interact customer achieves unprecedented accreditation"},"content":{"rendered":"<p>The client Hospital S\u00e3o Lucas of PUCRS (HSL), from the Interact Advance RS Unit, continues in search of excellence in care with a patient-centered focus. A pioneer in southern Brazil, the hospital has been certified by The Diamond Level Qmentum Canadian Accreditation \u2013 one of the strictest international certifications and with a high level of quality requirement.<\/p>\n<p>Accreditation evaluates the quality of the services offered, based on internationally recognized criteria of excellence. \u201cIt brings the maturity of an institution that has been recognized for its care practices and that meets the highest standards of safety and care excellence. Now, we are part of a group of hospitals certified by Canadian methodology\u201d, highlights the Superintendent of HSL, S\u00e9rgio Baldisserotto.<\/p>\n<p>&nbsp;<\/p>\n<hr class=\"wp-block-separator\" \/>\n<p>&nbsp;<\/p>\n<div class=\"wp-block-media-text alignwide\">\n<figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6032\" src=\"https:\/\/www.interactsolutions.com\/wp-content\/uploads\/2019\/02\/Performance.png\" sizes=\"auto, (max-width: 599px) 100vw, 599px\" srcset=\"https:\/\/www.interactsolutions.com\/wp-content\/uploads\/2019\/02\/Performance.png 599w, https:\/\/www.interactsolutions.com\/wp-content\/uploads\/2019\/02\/Performance-300x100.png 300w, https:\/\/www.interactsolutions.com\/wp-content\/uploads\/2019\/02\/Performance-150x50.png 150w\" alt=\"\" width=\"599\" height=\"199\" \/><\/figure>\n<div class=\"wp-block-media-text__content\">\n<p>&nbsp;<\/p>\n<h4><a href=\"https:\/\/www.interactsolutions.com\/produto\/sa-performance-manager\/\"><strong>Increased effectiveness and systematization in your company\u2019s<br \/>\nstrategic and operational planning process<\/strong><\/a><\/h4>\n<h4><\/h4>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<hr class=\"wp-block-separator\" \/>\n<p>&nbsp;<\/p>\n<h3><strong>Alignment with strategic planning<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>The achievement converges with the Strategic Planning of Hospital S\u00e3o Lucas. As a goal, national and international recognition was established for the level of care excellence, sustainable management processes and total patient focus. \u201cThe patient who comes here finds a hospital that has a methodology and culture of quality, safety and excellence totally aimed at him and his family members,\u201d Baldisserotto says.<\/p>\n<p>For the HSL Director of Care, Simone Ventura, the certification process enabled the review and continuous improvement of processes, the strengthening of institutional culture and the involvement of all employees. The focus of the work is to provide the best experience for patients. In addition to The Qmentum Canadian Accreditation, the hospital also has the recertification at level 3 of excellence by the National Accreditation Organization.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6033\" src=\"https:\/\/www.interactsolutions.com\/wp-content\/uploads\/2019\/02\/S%C3%83OLUCAS.png\" sizes=\"auto, (max-width: 458px) 100vw, 458px\" srcset=\"https:\/\/www.interactsolutions.com\/wp-content\/uploads\/2019\/02\/S\u00c3OLUCAS.png 458w, https:\/\/www.interactsolutions.com\/wp-content\/uploads\/2019\/02\/S\u00c3OLUCAS-300x288.png 300w, https:\/\/www.interactsolutions.com\/wp-content\/uploads\/2019\/02\/S\u00c3OLUCAS-150x144.png 150w\" alt=\"\" width=\"458\" height=\"439\" \/><\/figure>\n<\/div>\n<p>&nbsp;<\/p>\n<h3><strong>Qmentum Methodology<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>The innovation of the QMentum International \u2122 is the use of new and innovative tools that allow the evaluation and restructuring of work processes. The evaluations are carried out by teams of the highest qualification and experience, who are committed to making the process accessible, relevant and transformative for organizations. The entire methodology is aligned with the principles of Clinical Governance, being used in more than 50 countries around the world, including North America, Europe, Asia and Latin America.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The client Hospital S\u00e3o Lucas of PUCRS (HSL), from the Interact Advance RS Unit, continues in search of excellence in care with a patient-centered focus. A pioneer in southern Brazil, the hospital has been certified by The Diamond Level Qmentum\u2026<\/p>\n","protected":false},"author":3,"featured_media":5461,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"class_list":["post-5464","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nao-categorizado","tipo-post-noticias-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Interact customer achieves unprecedented accreditation - Interact Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.interactsolutions.com\/en\/interact-customer-achieves-unprecedented-accreditation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interact customer achieves unprecedented accreditation - Interact Solutions\" \/>\n<meta property=\"og:description\" content=\"The client Hospital S\u00e3o Lucas of PUCRS (HSL), from the Interact Advance RS Unit, continues in search of excellence in care with a patient-centered focus. 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