{"id":11595,"date":"2024-08-27T08:35:00","date_gmt":"2024-08-27T11:35:00","guid":{"rendered":"https:\/\/www.interactsolutions.com\/?p=11595"},"modified":"2024-08-27T08:37:26","modified_gmt":"2024-08-27T11:37:26","slug":"webinar-de-interact-latam-reune-a-mas-de-100-inscritos","status":"publish","type":"post","link":"https:\/\/www.interactsolutions.com\/es\/webinar-de-interact-latam-reune-a-mas-de-100-inscritos\/","title":{"rendered":"Webinar de Interact Latam re\u00fane a m\u00e1s de 100 inscritos"},"content":{"rendered":"<p>El 21\/08, se realiz\u00f3 el Webinar \u201cLa Gu\u00eda ESM y sus Aplicaciones Pr\u00e1cticas\u201d con <a href=\"https:\/\/www.linkedin.com\/in\/jmespinoza\/\" target=\"_blank\" rel=\"noopener\">JuanMa Espinoza<\/a> y la participaci\u00f3n de <a href=\"https:\/\/www.linkedin.com\/in\/fernandoestradahora\/\" target=\"_blank\" rel=\"noopener\">Fernando Estrada<\/a>, Director de Interact Latam, e <a href=\"https:\/\/www.linkedin.com\/in\/consuliam\/\" target=\"_blank\" rel=\"noopener\">Iv\u00e1n Lasso,<\/a> especialista en procesos e IA.<\/p>\n<p>El Webinar, que reuni\u00f3 a profesionales de Per\u00fa, Ecuador, Colombia, Paraguay, Argentina y Brasil, abord\u00f3 la relevancia de la Gesti\u00f3n por Procesos y su impacto dentro del modelo l\u00f3gico de la Gu\u00eda ESM, propuesta por JuanMa.<\/p>\n<p>JuanMa cuenta con m\u00e1s de 20 a\u00f1os de experiencia profesional en el \u00e1rea de consultor\u00eda en Gobernanza de TI, Gesti\u00f3n de Servicios Empresariales y de TI, Gesti\u00f3n de Procesos de Negocios, Gesti\u00f3n de Proyectos y Programas y Mejora Continua Organizacional. Tambi\u00e9n es autor de #LaGu\u00edaESM, publicada en Madrid y registrada en el Ministerio de Cultura de Espa\u00f1a, un modelo l\u00f3gico para la implementaci\u00f3n de ESM &#8211; Enterprise Service Management en todo tipo de organizaciones y sectores.<\/p>\n<h2><strong>Conozca m\u00e1s sobre la Gu\u00eda ESM<\/strong><\/h2>\n<p><a href=\"https:\/\/juanmaespinoza.com\/Enterprise-service-management\/\" target=\"_blank\" rel=\"noopener\">La Gu\u00eda ESM<\/a>, o Gu\u00eda de Enterprise Service Management, es un documento completo que detalla c\u00f3mo las organizaciones pueden adoptar y gestionar servicios empresariales de manera efectiva.<\/p>\n<p>Elaborada por JuanMa Espinoza, esta gu\u00eda aborda tanto aspectos te\u00f3ricos como pr\u00e1cticos de la gesti\u00f3n de servicios, ofreciendo un enfoque integrado que va m\u00e1s all\u00e1 del \u00e1mbito de TI para abarcar todas las \u00e1reas de la empresa.<\/p>\n<p>La Gu\u00eda explora varios aspectos cruciales para la transformaci\u00f3n y gesti\u00f3n de servicios dentro de una organizaci\u00f3n. Esto incluye la transformaci\u00f3n digital, la gesti\u00f3n del cambio, la gobernanza corporativa de TI, la gesti\u00f3n de servicios basada en normas internacionales, la gesti\u00f3n por procesos y el papel estrat\u00e9gico del Enterprise Service Desk.<\/p>\n<p>En cuanto a la Gesti\u00f3n por Procesos, la Gu\u00eda explica c\u00f3mo el BPM permite a las organizaciones mapear, analizar y mejorar sus procesos de negocio para asegurar que los servicios sean prestados de manera eficiente y efectiva.<\/p>\n<p>&nbsp;<\/p>\n<p>Vea la grabaci\u00f3n del Webinar en nuestro canal de YouTube, <a href=\"https:\/\/youtube.com\/live\/gGLOd8_OKSw?feature=share\" target=\"_blank\" rel=\"noopener\">@InteractSolutionsInternational<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>El 21\/08, se realiz\u00f3 el Webinar \u201cLa Gu\u00eda ESM y sus Aplicaciones Pr\u00e1cticas\u201d con JuanMa Espinoza y la participaci\u00f3n de Fernando Estrada, Director de Interact Latam, e Iv\u00e1n Lasso, especialista en procesos e IA. El Webinar, que reuni\u00f3 a profesionales\u2026<\/p>\n","protected":false},"author":3,"featured_media":11593,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[2],"class_list":["post-11595","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categorizar","tipo-post-noticias-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Webinar de Interact Latam re\u00fane a m\u00e1s de 100 inscritos - Interact Solutions<\/title>\n<meta name=\"description\" content=\"El evento en l\u00ednea se llev\u00f3 a cabo el 21\/08 y reuni\u00f3 a profesionales de diversos pa\u00edses de Am\u00e9rica Latina.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.interactsolutions.com\/es\/webinar-de-interact-latam-reune-a-mas-de-100-inscritos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Webinar de Interact Latam re\u00fane a m\u00e1s de 100 inscritos - 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