Frequently Asked Questions
Interact Suite SA is powered by Java, a secure, stable, and fully object-oriented, platform-independent programming language.
We currently support MySQL, Oracle and SQL Server databases. For more details on supported database version, please contact the Customer Support team.
Yes. We recommend the use of Site to Site VPN, which offers security between the server (cloud) and the client’s datacenter.
Yes, as long as the Interact Suite SA user registration login is identical to the Active Directory login.
Yes. One of the steps to implement the system is precisely the integration of Interact Suite SA with other systems. In addition to avoiding rework (retyping information), the integration frees employees from the task of feeding data. Thus, they will dedicate time to the analysis itself, bringing benefits and competitive advantage to your company.
Yes. Although the Interact Suite SA adapts to the Balanced Scorecard methodology, it allows the operational structuring of indicators and action plans in a completely flexible and simple way, in order to meet the most diverse organizational and planning structures.
Yes. Interact Suite SA modules are integrated, but integration does not make it mandatory to use all of them at the same time. Therefore, the use or not of any module of the system is your decision.
In addition to the Balanced Scorecard, Interact Suite SA enables the operational structuring of indicators and action plans, in a totally flexible and simple way, in order to meet different organizational structures and planning methodologies.
No problem. Due to the technology adopted in the development of the system, which is multiplatform, it is possible to use Interact Suite SA in the most diverse operating systems.
Yes. The Interact team has great experience in carrying out this type of activity. From a quick analysis of the system that stores the data, the forms and deadlines for the import are defined.
Yes. Just provide the logo with great resolution and we customize the Suite.
Yes. The structuring of the indicators is fully configurable and flexible, even allowing the adoption of classification according to quality criteria.
Yes. Interact Suite SA enables interaction with users, by sending any and all types of messages, with rules and content fully defined by the customer.
Interact recommends the use of the HTTPS protocol, with the use of the SSL certificate, the same style used in financial institutions, where the address is complemented with the padlock icon (secure browsing).
Certainly. Interact Suite SA implements refined access control, differentiating levels of access for employees and levels of confidentiality for elements of strategic planning.
We recommend performing the synchronization whenever there is a need for validation, for that, consult our catalog in the “SA Synchronization” section, according to your database there is specific documentation.
We always recommend backing up the production environment.
Remembering that it is important to copy the shared database and folder, see more details in our catalog in the Backup > SA WEB-8 Backup Routine Instruction.
Both technical support and system documentation are included in the system contract.
Certainly. The Interact team monitors the implementation of the system in all its stages, adapting the needs and particularities of each of its customers.