FAQ (Frequently Asked Questions)
We have prepared a special page with frequently asked questions about systems, integrations, support, security and customization of Suite SA.
An effective solution for Quality Management
This technology proposal integrates strategic management by action plans and indicators, document management, event management, audits and risk control. In total, there are five modern and agile tools, which result in greater security for those seeking excellence in management and the achievement of certifications and accreditations.
Total Quality Management
SA Performance Manager is now SA Governance Manager! This is the main module of the SA Suite for corporate governance. With it, you guarantee integrated management with other Interact management solutions, with management of strategies, processes, projects, compliance, risks, quality and also organizational performance.
SA Document Manager guarantees the most advanced electronic document management and the valuation of corporate information.
SA Risk Manager allows the definition of the practices' control to mitigate the risks of the process and control their levels through audits and contingency plans.
SA Audit Manager allows you to plan and manage audits, making management more secure, transparent and competitive with the best practices in the market.
SA Occurrence Manager is a manager of occurrences that allows you to identify and register the incidents and turn it into opportunities for improvement.
Benefits and features
- Attends the levels of national and international accreditations, such as ISO, ONA and Joint Commission International
- Alignment of the strategy to the operation, with modules that work according to the BSC methodology - Balanced Scoredcard and the GDP - Management by Guidelines
- Strategic maps that align all business perspectives through an automatic communication system
- Strategic maps that align all the perspectives of Electronic Document Management, with version control, distribution and managers
- Easy identification of failures, threats and business opportunities, being an important support in decision making
- Safe and transparent management with the practice of audits through a flexible and dynamic workflow, adapting to the various business models and audits
- Management of occurrences and non-conformities with broad and functional workflow, allowing the systematic management and evolution of all the stages of the registry
- Generation of reports and statistics for management and critical analysis
- Easy integration with ERP, CRM and BI systems
- Complete solution of integrated modules
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Available and complementary components
Interact has several components that, combined with applications, increase the productivity and performance of your business. All of them are available and integrated with other Suite SA products.

SA Digital Signature
The SA Digital Signature tool makes it possible to insert digital signatures in PDF files without having to go through the entire document flow, which speeds up the process. The type of certificate used in the documents is A1 and is also linked to the user.

SA BAM Analysis
The SA BAM Analysis (Business Activity Monitoring) allows you to monitor the organization’s performance in real time, through interactive graphics. The Interact tool allows the selection of what data you want to view, with direct access to the database by Suite SA.

SA SWOT Analysis
SA SWOT Analysis (acronym for Strengths, Weaknesses, Opportunities and Threats) is a scenario or environment analysis tool, used as a basis for the management and strategic planning of an organization. Thanks to its simplicity, it can be used for any type of scenario analysis.

SA 5 Whys
SA 5 Whys starts from the premise that, after asking 5 times the reason for the problem, it is possible to determine its root cause. This Suite SA tool makes it possible to perform this type of cyclic analysis, linked to the previous cause analyzed.

SA Presenter
SA Presenter is a tool for creating slide shows developed exclusively for Suite SA Strategic Adviser, with the possibility of links to indicators, projects and other elements of the Interact’s system.

SA Bow Tie
SA Bow Tie analysis is a way of describing and analyzing a risk situation, examining the paths from causes to consequences. The focus of the Suite SA tool is on the barriers between causes and risk and between risk and consequences.

SA Camadas de Defesa
SA Defense Layers are used to identify failures, dangers and possible losses in an organization. Each layer is represented as a slice of Swiss cheese, with holes considered as failures or hazards. After a sequence of failures (alignment of holes in the layers), it is possible that a loss will occur. This analysis by Suite SA offers a more improved risk management condition, with hole mitigation and reduction of failures in the organization.

SA Dashboard
The SA Dashboard is a tool for strategic planning analysis, also used as a strategic map. With it, it is possible to create detailed organization charts and flow charts. It is a fundamental tool for organizations that use management methodologies or Balanced Scorecard (BSC).

SA Risk Map
The SA Risk Map is a tool of Suite SA for graphical analysis of the identified risks. It is a basic application, which allows the definition of elements that make up the current scenario, according to the organization’s Risk Management, with definition of risks, impacts and probabilities. The risks are represented in the matrix by circles, which show the number of risks located in each cell.

SA Ishikawa
The Ishikawa Diagram is a tool of Suite SA, used in improvement and quality control actions. It allows grouping and visualizing various causes of the origin of any problem or result that is to be improved.

SA Panel
SA Panel de Suite SA presents exclusive tables to analyze organizational performance. In general, this tool could show performance indicators, action plans, comparative graphics or radars. In comparison, this is a better version of the department joints, from where they are added with results.

SA Pivot
The tool SA Pivot offers the user an efficient analysis of a large volume of data, with dynamic composition of tables, data set of different sources and filtering of relevant information.

SA Project Canvas
Interact’s SA Project Canvas is a tool for developing the Project Model Canvas methodology, ideal for innovative and dynamic environments. Through it, it is possible to visualize the entire scope of a project in a single image and develop projects collaboratively. In addition, the application allows export in PDF and PNG formats.

SA Reports
The SA Reports application makes it possible to generate reports with practically all the information contained in the system. The information can be customized, according to the user’s specific needs.

SA Scrum
Discover the SA Scrum Application, Suite SA Strategic Adviser’s software that guarantees the execution of the agile Scrum methodology in your projects. The Interact tool allows the creation of several project sprints and the monitoring of different teams.

SA Workflow Designer
The SA Workflow Designer tool was developed to simulate and document processes or workflows. Similar to the elements of BPMN (Business Process Model and Notation), it is possible to model workflows according to a set of rules, with the objective of automating business processes.
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