SA Occurrence ManagerVersion 8.0
SA Occurrence Manager, Interact Suite SA's solution for managing occurrences and non-conformities. It's the ideal system to identify incidents and turn them into opportunities for improvement.
I'm interestedFAQ (Frequently Asked Questions)
We have prepared a special page with frequently asked questions about systems, integrations, support, security and customization of Interact Suite SA.
Management, Flexibility and Control
With an embracing and functional workflow, SA Occurrence Manager allows to manage sistematically the evolution of all the steps of the correctives, preventives and preditives actions, from the register to the analysis.
Main applications
Workflow:
Workflow:
It is the flow of treatment that records can undergo during their management. This flow consists of steps such as Registration, Analysis, Execution and Verification. At the end, the records are archived to compose the database that will be analyzed by users.
Actions Plans
Actions Plans
It allows the creation and control of the execution of actions to verify and correct non-conformities, the result of the analysis stage. It is possible to view the status of each action through the monitoring and analysis features.
Ishikawa Chart
Ishikawa Chart
Widely used tool and in line with global quality methods for the identification of probable causes of non-conformities and incidents
Pareto Chart
Pareto Chart
Management tool, integrated to the solution, which allows viewing the frequency and number of occurrences by category, facilitating the manager’s interpretation and decision, defining treatment and performance priorities
Reports
Reports
It makes it possible to generate complete reports according to the selected option through the selected filters. It allows saving these filters, sharing them and generating diagrams and panels.
Performance Indicators
Performance Indicators
System integrated with SA Governance Manager. It allows the automatic feeding of indicators with the results of records and treatments for a complete and efficient view of the PDCA cycle in organizations.
Integrations With Portals
Integrations With Portals
Easily integrated with Sites, Intranets, Wikis and other corporate systems.
Benefits and features
- Visual management of all the nonconformities
- Flexibility to use in differents business segment
- Intuitive use and visual deployment
- Indicators generated automatically
- Notification via system or corporate emails
- Simplified workflow module for immediate action record
- Standardization of registration of nonconformities
- Nonconformities anonymous registration
- Management of Assets, Loans and Equity of Companies
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Available and complementary components
Interact has several components that, combined with applications, increase the productivity and performance of your business. All of them are available and integrated with other Interact Suite SA products.
SA Digital Signature
The SA Digital Signature tool makes it possible to insert digital signatures in PDF files without having to go through the entire document flow, which speeds up the process. The type of certificate used in the documents is A1 and is also linked to the user.
SA BAM Analysis
The SA BAM Analysis (Business Activity Monitoring) allows you to monitor the organization’s performance in real time, through interactive graphics. The Interact tool allows the selection of what data you want to view, with direct access to the database by Suite SA.
SA SWOT Analysis
SA SWOT Analysis (acronym for Strengths, Weaknesses, Opportunities and Threats) is a scenario or environment analysis tool, used as a basis for the management and strategic planning of an organization. Thanks to its simplicity, it can be used for any type of scenario analysis.
SA 5 Whys
SA 5 Whys starts from the premise that, after asking 5 times the reason for the problem, it is possible to determine its root cause. This Suite SA tool makes it possible to perform this type of cyclic analysis, linked to the previous cause analyzed.
SA Presenter
SA Presenter is a tool for creating slide shows developed exclusively for Suite SA Strategic Adviser, with the possibility of links to indicators, projects and other elements of the Interact’s system.
SA Bow Tie
SA Bow Tie analysis is a way of describing and analyzing a risk situation, examining the paths from causes to consequences. The focus of the Suite SA tool is on the barriers between causes and risk and between risk and consequences.
SA Camadas de Defesa
SA Defense Layers are used to identify failures, dangers and possible losses in an organization. Each layer is represented as a slice of Swiss cheese, with holes considered as failures or hazards. After a sequence of failures (alignment of holes in the layers), it is possible that a loss will occur. This analysis by Suite SA offers a more improved risk management condition, with hole mitigation and reduction of failures in the organization.
SA Dashboard
The SA Dashboard is a tool for strategic planning analysis, also used as a strategic map. With it, it is possible to create detailed organization charts and flow charts. It is a fundamental tool for organizations that use management methodologies or Balanced Scorecard (BSC).
SA Risk Map
The SA Risk Map is a tool of Suite SA for graphical analysis of the identified risks. It is a basic application, which allows the definition of elements that make up the current scenario, according to the organization’s Risk Management, with definition of risks, impacts and probabilities. The risks are represented in the matrix by circles, which show the number of risks located in each cell.
SA Ishikawa
The Ishikawa Diagram is a tool of Suite SA, used in improvement and quality control actions. It allows grouping and visualizing various causes of the origin of any problem or result that is to be improved.
SA Panel
SA Panel de Suite SA presents exclusive tables to analyze organizational performance. In general, this tool could show performance indicators, action plans, comparative graphics or radars. In comparison, this is a better version of the department joints, from where they are added with results.
SA Pivot
The tool SA Pivot offers the user an efficient analysis of a large volume of data, with dynamic composition of tables, data set of different sources and filtering of relevant information.
SA Project Canvas
Interact’s SA Project Canvas is a tool for developing the Project Model Canvas methodology, ideal for innovative and dynamic environments. Through it, it is possible to visualize the entire scope of a project in a single image and develop projects collaboratively. In addition, the application allows export in PDF and PNG formats.
SA Reports
The SA Reports application makes it possible to generate reports with practically all the information contained in the system. The information can be customized, according to the user’s specific needs.
SA Scrum
Discover the SA Scrum Application, Suite SA Strategic Adviser’s software that guarantees the execution of the agile Scrum methodology in your projects. The Interact tool allows the creation of several project sprints and the monitoring of different teams.
SA Workflow Designer
The SA Workflow Designer tool was developed to simulate and document processes or workflows. Similar to the elements of BPMN (Business Process Model and Notation), it is possible to model workflows according to a set of rules, with the objective of automating business processes.
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