Have you ever thought about transforming slow, manual processes into agile, automated operations?
That’s exactly what Cooperativa Atuntaqui did — and the results were impressive.
Previously, each service request took between 5 and 7 days to complete. Everything was managed through spreadsheets. Control was limited. Efficiency was compromised.
However, by adopting Interact Solutions’ SA Process Manager, the cooperative completely changed this scenario.
Today, with automated processes, the average service time has dropped to just 1.91 days. In other words, the team gained agility, members received better service, and management became more strategic.
Additionally, automation brought traceability, standardization, and greater control — meaning faster, data-driven decisions. As a result, the cooperative evolved not only in service delivery, but also in governance and project execution.
With the support of Infoquality and the integration of the SA Governance Manager and SA Project Manager modules, Atuntaqui gained clearer visibility into its operations.
Now, managers monitor everything in real time and respond proactively to challenges.
The success story also reveals how the team embraced the change. Through training and support, everyone adapted quickly. The transition was smooth, efficient, and brought immediate gains.
Real testimonials show the impact of this journey. Cooperative leaders share their experiences, achievements, and lessons learned. The transformation was deep — yet practical. And best of all: replicable.
So, if you’re looking for inspiration to modernize your management, this story is for you. You’ll find applicable solutions, concrete results, and strategies that have been tested in practice.
👉 Access the full story here and discover the Success Story of Cooperativa Atuntaqui.
