Process Management

Interact’s Process Management solution promotes alignment between organizational strategies with information technology and operational technologies.

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Automated Process Management  

Our disciplined approach enables planning, documenting, analyzing, modeling, designing, executing, measuring, monitoring, controlling and improving your organization’s processes.

With a direct link to strategic planning, you will drive your business forward with intelligence, automation and robotics. Reduce the total process execution time and increase organizational productivity.

Explore the modules of Process Management  

Benefits and features

  • Reduction of total process execution time
  • Increased organization productivity
  • Resource optimization with communication automation
  • Greater integration between the areas involved in the process
  • Management and improvement based on historical data analysis
  • Identification of areas, managers and responsible users at each stage of the process
  • Automatic collection of indicators
  • Real-time monitoring of the organization’s processes
  • Management of evaluated processes with traffic lights
  • Possibility of personalizing access to attributes by activity, with options for viewing and modifying
  • Generation of strategic data defined in the indicator module
  • Development of an integrated BAM (Business Activity Monitoring) system
  • Complete solution with integrated modules

The solution follows the guidelines of:  

Available and complementary components

Interact Suite SA is the perfect combination of modular applications, which together form Interact’s portfolio of integrated solutions to improve the corporate governance of your business.

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Process Management and Customer Journey  

To broaden the systemic vision and analytical thinking of its clients and not just use a tool, Interact has the support of its newest Ambassador: Gart Capote!

Gart is one of the pioneers of BPM in Brazil, studying and practicing the discipline with technological support (BPMS) since 2004. He regularly works as a consultant, instructor, and speaker on BPM and Customer Orientation for various institutions in Brazil and abroad. He is also a Certified Business Process Professional (CBPP), founder, and president of ABPMP in Brazil for 8 consecutive years.

In addition to being an international leader for the BPM professionals’ community, he is also a highly respected practitioner for his projects, results, and ethics.

Discipline + Technology

From this joint work, tools dedicated to BPM process optimization will gain more support, expanding the possibilities of work within organizations.

Gart brings this vision in his content, well-addressed in the ‘Customer Journey.’ A methodology, divided into 8 steps aimed at understanding the customer, understanding the tasks, describing the objectives, developing solutions, building the journey, detailing hypotheses, describing changes, and finally, building the Canvas.

To learn more about the Process Management Solution and actions with Ambassador Gart Capote, follow our channels.

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Design your processes simply and for free  

With Interact Flow, you can model conceptual processes using a tool with BPMN 2.0 notation, inspired by international methodology standards. Optimize your processes and take a step in your journey towards better results.

Structure your business processes now  

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