Hospital 5 de Outubro and Interact Suite: Technology for Quality Management and Patient Safety
Located in Canaã dos Carajás, Pará, Hospital 5 de Outubro sought to make its administration more transparent, integrated, and prepared for continuous improvement. With an intensive healthcare routine, 399 employees, and more than 345,000 patient visits recorded in 2020, the institution needed to strengthen its internal controls, organize strategic information, and support the continuous improvement of processes related to quality and patient safety.
Interact Suite Supporting Digital Transformation in Healthcare
Before implementation, many processes were carried out manually, making it difficult to quickly access documents, indicators, incident reports, and critical information for decision-making. The adoption of the platform enabled the hospital to centralize data, digitalize routines, and improve the efficiency of monitoring institutional activities.
With the solution in place, the hospital gained access to tools for electronic document management, risk control, incident reporting, performance indicator monitoring, strategic management, performance evaluation, and employee development plans. In practice, this contributed to a safer, more organized, and more efficient operation, reducing manual dependencies and facilitating access to information.
Healthcare Quality Management Focused on Accreditation
This case demonstrates how technology directly supported Hospital 5 de Outubro’s journey toward achieving important healthcare certifications. Among the recognitions earned were the Cofen Quality Seal, awarded in 2019, and ONA Level 2 Accreditation (Fully Accredited), achieved in 2021. These accomplishments reinforce the institution’s commitment to healthcare excellence, process standardization, and patient safety.
Patient Safety, Risk Management, and Continuous Improvement
Another key aspect of the project was strengthening the Quality and Patient Safety Center. The platform began supporting risk monitoring, performance tracking, and documented information management, providing greater control, traceability, and reliability across internal processes.
In this success story, you will discover how Interact Suite helped Hospital 5 de Outubro transition from a largely manual operation to a more modern, strategic, and data-driven management model. It is a real example of digital transformation in healthcare, operational efficiency, quality management, and a strong commitment to patient safety.
“Interact Suite, Interact’s corporate management software, is, in short, essential for enhancing organizational management models. It represented a major step toward implementing what is known as Management 4.0. It is a powerful platform capable of supporting high-performance results by centralizing and consolidating all strategic, tactical, and operational information. The platform is highly intuitive and user-friendly, offering a wide range of valuable tools.”
– Tárik de Albuquerque Lima
Hospital Director
