The term 3Ps is commonly associated with People, Processes, and Products. However, at Interact, 3Ps refers to the integrated approach of the Planning, Process, and Project Offices, with the purpose of strategically bridging theory and practice within organizations.
The integrated management of these three areas creates synergy across all organizational levels, from tactical to operational, aligning processes and resources with the company’s strategic planning and business objectives.
The 3Ps Office, in itself, can already be considered a market trend for organizations—whether for 2026 or the years ahead. However, we have compiled three key trends and highlighted how each of them impacts the respective areas.
3Ps Trends – Planning, Processes, and Projects
1) Artificial Intelligence
Artificial Intelligence will undoubtedly influence the areas of planning, processes, projects, and all other areas of the organization.
It contributes by facilitating and accelerating the analysis of large volumes of data, acting as a driver of innovation in research and development, and optimizing and automating processes, among other benefits.
In strategic planning, for example, AI can be used for data analysis and scenario forecasting, further supporting a more comprehensive approach to Risk Management.
Currently, Interact Suite includes AI Assistants across its Governance, Projects, Processes, and other solutions. Below are some of their key capabilities:
Governance Manager
– Provides comprehensive analysis of objectives that are below or close to target
– Automatically creates Action Plans
– Recommends corrective and improvement actions
Process Manager
– Helps identify steps that can be removed or added to processes
– Enables the generation of a complete process model based on its title and description
– Identifies indicators that can be linked to processes
– Provides a critical analysis of the process
Project Manager
– Automatically generates Status Reports
– Creates tasks based on the project’s title and description
Explore additional features by clicking here.
2) Hybrid Approach – Agile and Predictive Methods
The combination of Agile and Predictive methods, most widely adopted in project management, integrates elements from both approaches to optimize performance and increase flexibility in control.
Although hybrid methodologies are not new, they are identified as a promising trend for the coming year, as they offer a more adaptable and efficient solution for organizations, positively impacting both Strategic Planning and Process Management.
After all, why choose just one when you can leverage the best of both worlds?
This customized methodology influences Process Management by enabling practical adaptation in the face of uncertainty, improving risk management, and optimizing the value delivered to customers.
When applied to Strategic Planning, this trend ensures that plans can be adjusted over time in response to evolving business needs. It also promotes a long-term perspective and predictive financial control, among other benefits.
3) Focus on Customer Experience
If, throughout 2025, the spotlight was on customer experience, in 2026 it will shine even brighter on this topic. Organizations that have not yet adapted will need to do so as soon as possible.
The theme enters the new year as a consolidated priority, requiring adjustments not only in planning but also in processes and projects. An initial—yet essential—step is fostering a customer-centric organizational culture, which drives changes such as process redesign and optimization, project prioritization, and many others.
To support this effort, we offer the Customer Journey mapping free of charge through Interact Flow. By following the steps of Gart Capote’s CCBXD method, you gain a comprehensive mapping experience. Interact customers can also access this resource through the Interact Suite, where it is available as a component.
In addition, companies that adopt an integrated approach—such as the one proposed by the 3Ps Office—gain a clear competitive advantage by delivering outcomes that are more efficient and better aligned with customer expectations.
Learn More About Interact’s Solution
With the 3Ps Office solution from Interact Suite, your company optimizes available management resources and enhances the expertise of professionals involved in the applied methodologies.
The system also enables strategic maps to align all business perspectives through an automated communication framework.
It brings together all the functionalities required to automate planning, process, and project offices in a single platform, enabling tactical and operational alignment across the organization.
Request a demonstration and discover how the 3Ps Office can transform your company’s strategic management.
