Cases de sucesso

Hospital de Clínicas de Porto Alegre (Brazil)

Hospital de Clínicas de Porto Alegre (Brazil)

“Risk management, compliance and more governance are an inseparable triangle. The compliance area, mainly, is a delicate area, in which we have to work on the organizational culture. And changing culture is not easy. The challenge is too big. In a hospital, it is essential to know the risks, otherwise you will have surprises and not be able to work on prevention. Today at HCPA the word risk is widely used. The internal audits themselves are already doing work based on risks. And the greater the risk, the greater the depth of the audit. This is a trend that Brazil is happily starting to adopt and demand.

But this is all long work, not short term. When the project was planned, when I listed everything I had to do, I almost gave up. But I’m not one to give up easily. I saw that the process is a construction, you can’t have anxiety. It has to be done step by step, engaging everyone and educating so that everyone understands the importance of the process. When the work with the Interact Suite SA is consolidated, with all the information already inserted, we will continue with the education on the use of the tool. An example of work that will be developed is contracts.Everyone will have the risk matrix within the system, and the contract will be managed with it as a reference. An integrated management, therefore.”

Armando Gass

Risk Management and Corporate Integrity Coordinator




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